Refund policy
NISHAN β Return & Refund Policy
At NISHAN, customer satisfaction is our priority.
1. Return Period
Customers must report any damaged, defective, or incorrect product within 3 days of receiving their order.
2. Eligible Returns
Returns or exchanges are accepted under the following conditions:
* The product received is damaged or defective.
* The wrong product or design has been delivered.
* The product is unused, unwashed, and uncut.
* The original packaging and tags are intact.
3. Non-Returnable Items
* Fabric that has been cut, stitched, washed, or used.
* Products damaged due to customer handling.
* Returns due to a change of mind or personal preference.
* Minor colour variations caused by lighting or screen settings.
4. How to Request a Return
Please contact our customer support within 3 days of receiving your order. Share your order number and clear photographs or videos showing the issue.
5. Return Shipping Costs
If the mistake or defect is from NISHAN, we will cover the return shipping cost.
6. Refunds & Exchanges
After inspection and approval, eligible products may be exchanged or refunded. Refunds will be processed through an agreed payment method.
7. Contact Us
For return and refund assistance, please contact NISHAN through our official customer support channels.
NISHAN β The Art of Elegance.
Need Help?
For any questions regarding returns or refunds, feel free to contact us anytime at:
π§ officialsnishan@gmail.com
Weβre always happy to assist you π